Returns & Exchanges
At TeeTurtle, we want you to love your new gear as much as we do, which is why we offer a 30-day window for returns and exchanges on all unwashed and unworn items. Whether the fit isn't right or you've changed your mind, our hassle-free process ensures you get back to being your happiest self.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Print Your Label
Follow the prompts to generate a prepaid shipping label, which will be emailed to you immediately after your request is submitted.
- 3.Pack and Ship
Securely pack your items in their original packaging if possible, attach the shipping label, and drop the package off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse receives and inspects your items, we will process your refund to your original payment method or ship out your new exchange items within 5-7 business days.